MPs have warned of next major mis-selling scandal
The Financial Conduct Authority (FCA) has announced plans to remove a number of what it said are "ineffective communication requirements" from its handbook for firms.
The Association of Professional Financial Advisers (APFA) has called on the regulator to cut its handbook on adviser disclosure by a third, saying too many rules lead to lengthy suitability reports that confuse consumers.
Clear communication: Seven tips for your next client presentation
The Financial Conduct Authority (FCA) has taken inspiration from an unusual source as it seeks to help advice firms communicate their services and charges clearly - a window sticker that has appeared on all new cars sold in the US since 2008.
The best communication strategy for advisers to keep clients happy is to contact them 11 times a year, according to a survey which tracked client satisfaction.
The Financial Conduct Authority (FCA) said it has overhauled its systems and processes after it was found to have been "seriously inadequate" in its response to a media blunder earlier this year.
The Financial Conduct Authority (FCA) has appointed Saatchi brothers' M&C Saatchi and its affiliate Saatchi Masius to lead its behaviour change communication work over the next four years.