Lloyds disciplined over two 'misleading' TV ads

clock

Two Lloyds TSB adverts have been judged "milseading" by the Advertising Standards Authority (ASA).

A viewer complained one TV ad for Lloyds' Money Manager Service gave the impression the service was not yet available at the time of viewing. In fact, customers could register for the service online, ready for its launch, and in some places it was already available after a phased rollout. The ASA ruled the ad was misleading and should not be shown again in its current form. A second TV ad for home insurance was also banned. The ad showed a cartoon man discovering he had been burgled, and featured a voiceover saying: "We understand how upsetting it can be when things go wrong, wh...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Reform for modern times: A fairer future for families

Reform for modern times: A fairer future for families

'Could reshape the legal and financial consequences of relationship breakdown'

Julia Peake
clock 17 June 2026 • 4 min read
Carla Brown: PFS will reassert itself as voice of the profession in 2026

Carla Brown: PFS will reassert itself as voice of the profession in 2026

PFS president and chair on building trust

Carla Brown
clock 16 June 2026 • 4 min read
Advisers need 'robust' scam protections as investment fraud losses hit £221m

Advisers need 'robust' scam protections as investment fraud losses hit £221m

Investment fraud up 40% year-on-year

Sophia Panayi
clock 15 June 2026 • 2 min read