Pensions problems reflect 'wider society issues', say regulators

Pensions consumer journey feedback statement

Hope William-Smith
clock • 3 min read

There is an industry consensus that many of the structural issues affecting pensions are reflective of “wider issues in society”, according to The Pensions Regulator (TPR) and the Financial Conduct Authority (FCA).

The two regulators have today (7 June) published a response to their joint call for feedback on the ‘pension consumer journey' which encompasses how customer decisions about pensions at key life points can be improved. TPR and the FCA published the call for input over a year ago - a move that was widely praised by the industry a positive example of the two regulators working effectively to unify expectations for both trust-based and contract-based schemes. The regulators today said "several themes consistently emerged" in the 49 responses they received and confirmed there was all-roun...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Three key areas of regulatory focus for the advice profession

Three key areas of regulatory focus for the advice profession

'The only constant is change and this is certainly true for regulation'

Alex McGregor and Kris Armstrong
clock 24 May 2024 • 5 min read
2024 general election: Clients urged to avoid 'knee-jerk' reactions

2024 general election: Clients urged to avoid 'knee-jerk' reactions

‘Focusing on the long term will help avoid value destructive decisions’

Professional Adviser
clock 24 May 2024 • 1 min read
Prime minister Rishi Sunak calls general election for 4 July

Prime minister Rishi Sunak calls general election for 4 July

'The question now is how and who do you trust'

Cristian Angeloni
clock 22 May 2024 • 1 min read