The Money Advice Service (MAS) has started to develop "more targeted advice provision" and will soon be providing value for money, the National Audit Office (NAO) has said in a report, out today.
It said the MAS had a rocky start in 2011 but that the work it did soon after had helped it to move "in the right direction" to better target consumers. It also found the service was set to further benefit from the launch of its UK Financial Capability Strategy, to be published in 2014, which will allow it to influence long-term financial behaviour change in consumers, it said. The findings stood in stark contrast to a report by the Treasury Committee published earlier this week, which suggested there were widespread failings in the MAS' business model and concluded it was not "fit fo...
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