So you think the financial services sector is client-centric? Think again. Unfair and hidden charges are commonplace, writes Nicola Brittain. Advisers cite seven areas of concern...
Transparency around charges is essential if the financial services industry wants to be truly client-centric. The Financial Conduct Authority's (FCA) latest thematic review, released on 3 March, found...
Third day of election campaign
The chairman fears investors could think the regulator endorses passives
Calls on advisers to use stats to promote protection
Labelled a ‘stealth tax’