Moral money: Investors 'put ethical concerns on par with price'

Carmen Reichman
clock • 2 min read

Investors are almost as likely to switch providers over ethical concerns as they are for poor customer service or because they can get a better deal elsewhere, research suggests.

Just over half of financial services clients are likely to consider switching providers if they believe their financial activities contribute to human rights abuses, child labour or forced labour, according to an Ipsos MORI poll by responsible investment research firm EIRIS. When asked if they would consider switching over concerns the provider has breached financial regulations such as money laundering, product mis-selling or manipulation of interest rates, 47% of the 1,837 clients said they would - against 13% who said they are unlikely to switch. EIRIS said the findings show consum...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Green

ESG interest among clients remains stagnant compared to last year

ESG interest among clients remains stagnant compared to last year

‘Most clients don't really care’; ‘Clients have never asked about ESG’

Isabel Baxter
clock 29 April 2024 • 1 min read
PFS launches sustainability regulation course for advisers

PFS launches sustainability regulation course for advisers

Aligned with the FCA's Sustainability Disclosure Requirements

Isabel Baxter
clock 23 April 2024 • 1 min read
CCLA on connecting returns with sustainability

CCLA on connecting returns with sustainability

‘We are about doing good but also generating returns’

Isabel Baxter
clock 17 April 2024 • 3 min read