Arch Cru firms ready themselves for complaints

Laura Miller
clock

Firms who advised on investments in the failed CF Arch Cru Investment and Diversified funds have been contacting clients asking them if they want a review of the advice ahead of yesterday's deadline to identify investors eligible for redress.

Under the redress scheme created by the Financial Services Authority (FSA), and now being taken over by the Financial Conduct Authority (FCA), advisers must have contacted all their Arch Cru clients by the 29 April asking if they want their case reviewed to determine whether they were mis-sold the funds. If clients who invested in Arch Cru opt for a case review, and the advice is found to be unsuitable, firms must put them back into the position they would have been in had they received suitable advice. The redress scheme was launched after the regulator concluded there was evidence o...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Regulation

Trade bodies call for chancellor to stop FCA public enforcement

Trade bodies call for chancellor to stop FCA public enforcement

‘Proposals to publicise investigations are a worrying development’

Isabel Baxter
clock 29 April 2024 • 2 min read
SDR extension plans will ensure 'uniform standard' for portfolios

SDR extension plans will ensure 'uniform standard' for portfolios

'Retail-focused firms are also facing a short timeline to prepare'

Cristian Angeloni
clock 24 April 2024 • 4 min read
FCA proposes advisers and platforms 'must' communicate SDR labels

FCA proposes advisers and platforms 'must' communicate SDR labels

Distributors also must provide access to consumer-facing disclosures

Isabel Baxter
clock 23 April 2024 • 1 min read