Is this the best bank complaint letter ever?

Laura Miller
clock

A 98-year-old pensioner furious at being hit with overdraft charges has decided to turn the tables on her bank, by mimicking the demands it makes of her as a customer....maybe.

OK so it maybe a hoax or it may be just about the best complaint letter ever penned. Bank managers beware of copy cats. Dear Sir, I am writing to thank you for bouncing my cheque with which I endeavoured to pay my plumber last month. By my calculations, three nanoseconds must have elapsed between his presenting the cheque and the arrival in my account of the funds needed to honour it. I refer, of course, to the automatic monthly deposit of my Pension, an arrangement, which, I admit, has been in place for only thirty eight years. You are to be commended for seizing that brie...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Milecross Financial acquires Dundee firm with £30m of assets

Milecross Financial acquires Dundee firm with £30m of assets

The firm is on an acquisition spree as it plans to buy ‘several’ firms this year

Sahar Nazir
clock 13 May 2024 • 1 min read
Chartered status 'won't help your client if they don't like and trust you'

Chartered status 'won't help your client if they don't like and trust you'

An adviser shares their views with PA on the importance of Chartered status

Hope Coumbe
clock 13 May 2024 • 1 min read
PA Working Lunches: Register today to hear from Schroders

PA Working Lunches: Register today to hear from Schroders

Join us for an informative session worth one hour of CPD

Professional Adviser
clock 13 May 2024 • 1 min read