Protection watch...with Kevin Carr (August 2013)

PROTECTION

clock

Our resident protection detective, Kevin Carr, takes his magnifying glass to five developments in the industry this month…

1 PPI fought the law Complaints about mis-sold payment protection insurance (PPI) contributed to a 179% year-on-year increase in new complaints to the Financial Ombudsman Service, with the organisation continuing to receive about 2,000 PPI complaints a day. Some 78% of PPI cases were upheld over the last three months, compared to 69% during the same period last year. Verdict: Back to the lab 2 Did somebody have a baby? Completed unrelated to any new baby news in recent weeks, PruProtect is offering an extra £10,000 in children’s serious illness cover, free for three years to cust...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

Listen and learn: Protection must change how it communicates

Listen and learn: Protection must change how it communicates

'Maybe it's time we start to make fewer assumptions'

Kevin Carr and Alan Lakey
clock 30 April 2024 • 4 min read
Cognitive biases in advice and the psychology of insurance

Cognitive biases in advice and the psychology of insurance

A look into client decision making and its effects on protection uptake

Jaskeet Briah
clock 25 April 2024 • 5 min read
Aviva completes £460m acquisition of AIG Life after CMA delay

Aviva completes £460m acquisition of AIG Life after CMA delay

'It's disappointing to lose another protection insurer from the market'

Cameron Roberts
clock 10 April 2024 • 2 min read