TCF

IFAs have claimed providers of individual protection products consistently fail to meet their expectations in dealing with existing business, Defaqto said.

The Financial Services Authority (FSA) has revealed the poor practices it found during a review of SIPP providers.

A row has broken out over the use of trusts to avoid long term care (LTC) fees after a BBC investigation.

Her Majesty's Revenue and Customs (HMRC) has received around 2,000 complaints about the threatening tone of its letters to taxpayers since 2009.

Pension funds are developing a code of conduct around charging transparency which will see customers told "in pounds and pence" how much of their savings are lost in management charges.

Why a platform should be judged on more than just AUM

The head of the FSA's consumer panel has said the regulator's treating customers fairly (TCF) project has failed to adequately protect consumers and called for ministers to introduce legislation requiring financial services firms to adhere to a 'fiduciary...

The Financial Services Authority (FSA) is to conduct 'regulatory reviews' of small businesses and tour a series of workshops to give firms face-to-face time with the regulator.

The Financial Services Authority (FSA) has cancelled the permissions of an Ayshire-based firm to carry on regulated activities after it failed to co-operate on Treating Customer Fairly (TCF) visits.

Shadow business secretary John Denham will today announce an investigation into companies that knowingly "rip off" consumers, with a focus on financial services.