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FOS

SJP refunds client's ongoing advice fees after absence of review

Companies

SJP refunds client's ongoing advice fees after absence of review

A total of £1,358 paid back following FOS decision

clock 11 February 2025 • 3 min read
FOS to apply CMCs complaint fee from April

Companies

FOS to apply CMCs complaint fee from April

Charge of £250 will be applied to ‘make funding arrangements fairer’

clock 07 February 2025 • 4 min read
FOS CEO Abby Thomas steps down

People

FOS CEO Abby Thomas steps down

James Dipple-Johnstone and Jenny Simmonds will cover

clock 07 February 2025 • 1 min read
FOS upholds complaint against Options Pensions over SIPP due diligence failure

Pensions

FOS upholds complaint against Options Pensions over SIPP due diligence failure

Investment in unregulated Spanish business

clock 04 February 2025 • 2 min read
FCA must be 'more ambitious' on redress modernisation plans - PIMFA

Regulation

FCA must be 'more ambitious' on redress modernisation plans - PIMFA

Watchdog should reconsider role of FOS and consolidate CMC regulation

clock 30 January 2025 • 3 min read
Ombudsman rules against St James's Place over advice failures

Your profession

Ombudsman rules against St James's Place over advice failures

SJP ordered to refund ongoing advice charges and pay compensation to client

clock 21 January 2025 • 1 min read
FOS favours Pathlines Pensions SIPP clients in first post-rebrand cases

Pensions

FOS favours Pathlines Pensions SIPP clients in first post-rebrand cases

SIPP operator failed to carry out due diligence, FOS finds

clock 17 January 2025 • 2 min read
Financial Ombudsman rules against M&G Wealth Advice in mis-selling complaint

Your profession

Financial Ombudsman rules against M&G Wealth Advice in mis-selling complaint

Retired couple awarded compensation after losing £12,000

clock 15 January 2025 • 2 min read
SIPP saga continues - FOS upholds four more complaints against Options Pensions

Pensions

SIPP saga continues - FOS upholds four more complaints against Options Pensions

Complaints continue at what was formerly Carey Pensions

clock 23 December 2024 • 4 min read
FOS freezes all case fees and levies amid heightened demand

Your profession

FOS freezes all case fees and levies amid heightened demand

Predicts around 240,000 cases in 2025/26

clock 11 December 2024 • 3 min read
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