Over 140,000 cases were lodged in H2 2024
A look at the Ombudsman’s roadmap to modernisation
First Actuarial says pension redress sitting at ‘historic low’
270,000 cases estimated to be resolved in 2025/26 amid demand
Complaint not upheld against Ludlow Wealth Management
The editor's Friday Night Takeaway from 21 February
‘Genuine and significant opportunity to rethink the way that complaints are resolved’
Promised client that investments would repay mortgage by 2025
Treasury Committee written to chairs of FCA and FOS about Abby Thomas’ exit