FOS warns on copy cat scam emails

Scam emails are falsely using the FOS name to try to persuade people to reveal details about their personal and financial circumstances. The FOS said it does not "cold-call' consumers and never emails or phones people out of the blue to ask for personal information. It said it would only contact people if they had already got in touch with the FOS to register a complaint - and then would only ask about that complaint. Consumers who have received an unexpected email from someone who says they work at the ombudsman service and it seems suspicious are being advised to phone the FOS di...