Cirencester friendly pays 94% of IP claims; urges industry to follow

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Cirencester friendly paid 94% of its valid income protection (IP) claims totalling £2.7m in 2010 and reiterated its call for other providers follow suit.

It believes a unified approach by the industry would encourage consumer confidence and allow advisers to easily compare products. The friendly society issued a detailed breakdown of its statistics for the last 12 months that showed it received 884 claims, paying 808 in total. Of the original 884, 2.8% (25) could not continue for either being an already excluded medical condition, the claim ending during the deferred period or the claim occurring during the initial 30 day waiting period. From the remaining 859 eligible claims, 6% (51) were declined, with the 94% paid rate equalling ...

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