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Consumer Duty Hub

Professional Adviser’s Consumer Duty Hub is your home for the latest news, analysis, and expert opinion on how The Financial Conduct Authority’s (FCA) Consumer Duty will impact advisers and their businesses.

This is where you can find all the updates on what to expect as each deadline approaches, and how you can best prepare your firm to align with the watchdog’s new rules.

FCA: Consumer Duty will weed out remaining 'bad advisers'

FCA: Consumer Duty will weed out remaining 'bad advisers'

Regulation

Jenna Brown

01 November 2022 • 2 min read

Why Consumer Duty points to the emotional value of advice

Regulation

Why Consumer Duty points to the emotional value of advice

'The emotional value of advice may be imperative and transformational'

21 September 2022 • 5 min read

Abrdn introduces support for advisers in preparation for Consumer Duty

Regulation

Abrdn introduces support for advisers in preparation for Consumer Duty

Free resources to cover key outcomes of the regulation

20 September 2022 • 2 min read

Hayley Rabbets: Reporting for Consumer Duty

Regulation

Hayley Rabbets: Reporting for Consumer Duty

Chance to shine

22 August 2022 • 5 min read

Eleanor Palmer: What Consumer Duty means for paraplanners

Regulation

Eleanor Palmer: What Consumer Duty means for paraplanners

'Indelible mark'

16 August 2022 • 3 min read

David Tiller: Consumer Duty evidencing foreseeable harm 'a challenge' for platform tech upgrades

Regulation

David Tiller: Consumer Duty evidencing foreseeable harm 'a challenge' for platform tech upgrades

Cross-cutting rule

12 August 2022 • 4 min read

VouchedFor reveals top five Consumer Duty 'gaps'

Regulation

VouchedFor reveals top five Consumer Duty 'gaps'

250,000 clients’ feedback

11 August 2022 • 3 min read

Chris Davies: Consumer Duty unpicked - what advisers need to do next

Regulation

Chris Davies: Consumer Duty unpicked - what advisers need to do next

'All-encompassing regulatory directive'

11 August 2022 • 7 min read

David Ogden: FCA's Consumer Duty rules and the importance of value

Regulation

David Ogden: FCA's Consumer Duty rules and the importance of value

Good value 'particularly important'

03 August 2022 • 5 min read

FCA's Mills on adviser Consumer Duty requirements: 'Assessment is needed of that fair value exchange'

Regulation

FCA's Mills on adviser Consumer Duty requirements: 'Assessment is needed of that fair value exchange'

Value to customers

27 July 2022 • 3 min read

FCA's Consumer Duty to turn platforms into gatekeepers over value for money assessments

Regulation

FCA's Consumer Duty to turn platforms into gatekeepers over value for money assessments

Requirement to ‘switch off’ funds

27 July 2022 • 2 min read

FCA gives three-month Consumer Duty extension for advisers

Regulation

FCA gives three-month Consumer Duty extension for advisers

Deadline of 31 July 2023

27 July 2022 • 5 min read

Industry Voice: Consumer Duty will drive cultural shift

Regulation

Industry Voice: Consumer Duty will drive cultural shift

21 July 2022 • 5 min read

FCA chief reiterates data-led regulatory approach

Regulation

FCA chief reiterates data-led regulatory approach

‘A different type of regulator’

14 July 2022 • 3 min read