69% never switched provider
'Some reported chunky outflows'
Staff could be 100% more efficient
Net sales down 56%
'Don't overcomplicate the advice'
Switching can be 'absolutely brutal'
'IFAs bore the brunt'
Poor customer experiences
Projects not done yet
DFM assets approaching £100bn on platforms
Regulated v unregulated
Five-point trust manifesto for providers
Mitigating re-platforming issues
‘Not explicitly covered’
Two-thirds cannot evidence compliance
In light of 'PROD' governance rules
'Standardised approach simplifies and saves costs'
70% unsure if they can fully comply