Claims deadline set for 29 August 2019
Adds new grounds for complaints
Says complaints have levelled off
Consumer education also targeted as an area for improvement
The Financial Conduct Authority (FCA) is to consult on introducing a deadline for bringing complaints about payment protection insurance (PPI) after its research showed a 'significant number' of claims brought did not include a PPI sale.
The Financial Conduct Authority (FCA) has fined Clydesdale Bank £20.6m for serious failings in its payment protection insurance (PPI) complaint handling processes that may have led to thousands of claims being rejected unfairly.
Restricted advice network giant Sesame witnessed a near-30% fall in new complaints in the second half of last year, as customer gripes related to banking and credit cards rose.
The Financial Conduct Authority (FCA) is planning to gather evidence on current trends in complaints related to payment protection insurance (PPI).
The Financial Ombudsman Service (FOS) is to make further cuts to its operating budget in the coming financial year and has frozen its levy at £23.3m.
Restricted network Personal Touch Financial Services has incurred an additional £154,000 in costs relating to claims brought against the firm in 2013, its accounts show.
Barclays said today its underlying profits for the first half of the year had fallen 7% after a drop in investment bank revenue, while it also reported another huge bill to compensate PPI customers.
Financial Services Compensation Scheme (FSCS) chief executive Mark Neale is "increasingly concerned" by the rising number of claims the service is receiving that are linked to advice to move pensions into risky assets held in self invested personal pensions...
A retired IFA currently battling an Ombudsman payment protection insurance claim dating from the 1980s says the lack of a complaints long-stop for advisers is "crazily unfair" and is pushing his MP to intervene.
Some leading banks may have underpaid compensation certain customers are due for mis-sold Payment Protection Insurance, the BBC has learned.
Phoenix Life attracted more than 400 complaints in the final six months of last year, according to latest data from the Financial Ombudsman Service (FOS).
Lloyds Banking Group says it is increasing its provision for the mis-selling of payment protection insurance (PPI) by another £1.8bn, bringing the total to nearly £10bn.
The Financial Services Compensation Scheme (FSCS) has started to process advice related claims regarding failed loan advice firm Welcome Financial Services Limited (WFSL).
Lloyds Banking Group has made a further £750m provision for expected claims against its sales of payment protection insurance (PPI), taking its total commitment beyond £8bn.
The Financial Conduct Authority (FCA) has launched enforcement action against at least one medium size firm for failing to handle payment protection insurance (PPI) claims properly, after it found "serious problems" at two thirds of the firms it reviewed....
Barclays will be among a number of major banks this week to set aside further money to compensate customers mis-sold payment protection insurance (PPI) and interest rate swaps, according to reports.