In process of recovering money
'We listened carefully to feedback'
Still 1,400 requiring compensation
FSCS won’t compensate adviser charges
Reimbursed for trading delays
'Work still to be done on platform'
From 1 April 2019
Three examples of compensation rule issues
83 claims made so far
Includes Active Wealth and Beaufort Securities
Failed to transfer pension correctly
October ‘Perspectives’ blog
More claims expected
High risk investment sold
At least eight advice firms
Our video series continues
Seeking 'appropriate balance'
Firm had 612 members
Among 24 investment and life and pension firms named
Compensation system needs to change
'Alarm bells should have started ringing', FOS said
Hartlepool Credit Union declared in default
APFA called for redistribution of fines to cover compensation cost
Wind-up had been delayed in February