Restructure costs at £3.5m to date
Experts' experiences and lessons learned
Consumer and adviser platforms
Left Charles Stanley amid restructure
Cuts minimum holdings to quality for loyalty scheme
New firm called Wealthclub
D2C platform Charles Stanley Direct has launched a new loyalty programme for clients with a series of additional fee cuts, alongside a customer charter which promises users a "fairer deal".
Fidelity Personal Investing has called for a ban on exit fees from all long term savings products in order to improve competition in the direct-to-consumer marketplace.
Hargreaves Lansdown has beat back its rivals to take the top position on the Platforum's direct platform leaderboard for 2014.
Charles Stanley Direct is considering an extension of its exit fee waiver and has hit out at rivals' high transfer charges as being ‘anti-competitive.'