FAQs on Professional Adviser's anti-ad blocking technology
Why can't I use an adblocker on Professional Adviser?
Our journalism is funded through advertising, but this business model is under threat by the use of ad blockers, which prevents adverts from appearing on the website. Professional Adviser therefore has to restrict access to articles when ad blockers are active.
How do I turn off an ad blocker?
There are different ad blockers available but most allow you to ‘whitelist' certain websites.
To do this for Professional Adviser, click on the ad blocker icon - usually located near your browser bar, in your taskbar or in the bottom right corner of your screen - and then select the option to disable or pause the software on www.professionaladviser.co.uk.
You may also be given the option to disable it only on the page you are currently on, but be aware that you would need to do this for every page on Professional Adviser which you visited.
If I do this, will I then be able to read the content?
Yes. You may need to refresh the page once the ad blocker is disabled, but you will then be able to see the content.
I don't have an ad blocker on but I'm being blocked anyway.
Please wait at least 10 seconds for the page to load fully.
There are other types of software around which can get in the way of adverts being served correctly, and may cause a problem with the viewability of Professional Adviser. Examples include Ghostery, Disconnect and Do Not Track Me. It's worth ‘whitelisting' Professional Adviser on these too.
If you find that you have disabled your ad blocker and you are still being blocked, this could be due to a network or firewall level traffic blocker. Whitelisting the site or ad traffic usually fixes this issue, and your company IT support should be able to assist in this.
I've heard that using private browsing mode in Firefox can cause problems with viewability of sites?
Firefox has a private browsing mode which includes ‘Tracking Protection'. This works in pretty much the same way as an ad blocker, so you are likely to be prevented from reading Professional Adviser.
To continue reading content, you will need to click on the shield icon in the top left corner of your Firefox browser and click ‘disable protection for this session'.
This will only turn off this setting for www.professionaladviser.co.uk and you can continue to browse the rest of the internet with it on.
I've tried everything and I still can't read what I want!
If the anti-ad blocker still doesn't clear it then please contact us.