When change is inevitable, relax and enjoy it

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One of the most consistent criticisms of financial services companies has been over the practice of tempting new clients with advantageous terms and products that are never offered to existing customers.

So I suspect many IFAs have been surprised by our current campaign to encourage them to review their SIPP clients' service needs with a view to switching funds from our flagship Private Client SIPP, to our newer, online product, James Hay eSIPP. I can almost hear some of you thinking, "If it saves the client hundreds of pounds a year in charges, it's quicker and easier for us, and they'll even pay us to do it – where's the catch?" Well, the only catch is that there isn't one, apart from the fact that times have changed and so has the SIPP market. It has moved from being a wealthy niche m...

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