Terry Huddart: Full STP on platforms is a matter of when, not if

Straight-through processing

clock • 4 min read

The failure of advised platforms to operate full straight-through processing is preventing advice firms from fully digitising their client proposition, argues Terry Huddart - yet it can be done and advisers know it

Across advised platforms - and despite growing demand from advice firms and consumers alike - there is variable support for straight-through processing (STP). Digitisation is on the rise among advisers, yet our latest research finds that platforms remain unable to provide genuine STP that meets the needs of advisers and their clients.  In our latest quarterly platforms market scorecard, we teamed up with NextGen Planners and reviewed 15 adviser platforms to assess processes such as setting up investment and pension products, topping them up and making withdrawals from them. The resear...

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