The cruel reality of re-platforming, PA senior reporter Tom Ellis points out, is that even the very best-laid plan is no guarantee the live transition of clients to the new system will go smoothly
Since the lang cat market analysis manager Terry Huddart first warned the client migration element of re-platforming could be wholly unpredictable - dubbing it the "live ammunition" phase of the process - I have aimed to include this warning in all relevant articles in Professional Adviser and its sister publication Multi-Asset Review. It is a part of re-platforming whose associated risks cannot be understated and Aviva's keenly-felt and well-documented issues since its launch - after a single weekend of client migration to its new platform - have only served to reinforce this point. ...
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