If we start from the principle that choice and the freedom to change are good for clients, writes Ola Abdul, then investment management still has much to learn from other industries - not least energy and retail banking
For generations, choosing a current account was akin to choosing which football team to support. You picked once and stuck with it - and, while many may have spent a lifetime rueing their choice, switching...
'Managed separation update'
The chairman discusses his surprise holiday job
Three months on
Regulator has stepped in