Richard Purcell: Grey Britain - ready or not?

Technology can be a barrier

clock • 4 min read

Thinking more about how financial services can serve older customers is not only the right thing to do from the perspective of combatting social exclusion, says Richard Purcell, it also makes good business sense

It is widely accepted that our society is ageing and this trend is expected to continue. The latest population figures from the Office of National Statistics show there are now 11.8m people over the age of 65 in the UK. This is up a third over the last 30 years. Looking ahead over the next 30 years, this number is expected to increase by another two-thirds - to almost 19m in 2046. For society as a whole, this means the proportion of people working will fall, and thus fewer people will be paying taxes at a time when the costs associated with care and the state pension are set to swell. To...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

FCA warns firms and finfluencers to 'keep social media ads lawful'

FCA warns firms and finfluencers to 'keep social media ads lawful'

Regulator sets guidance for financial services promotion

Isabel Baxter
clock 26 March 2024 • 3 min read
PA Awards 2024: Winners' photo gallery from the night!

PA Awards 2024: Winners' photo gallery from the night!

The industry's best were celebrated in London last Wednesday

Professional Adviser
clock 26 March 2024 • 1 min read
CII to reduce headcount by eight to 'deliver better outcomes'

CII to reduce headcount by eight to 'deliver better outcomes'

Part of the group’s plan to streamline processes and services

Isabel Baxter
clock 26 March 2024 • 1 min read