Graham Bentley: More than a second's thought

Dealing with chaotic systems

clock • 4 min read

Plenty of tasks are ripe for automation but, says Graham Bentley, artificial intelligence has some way to develop yet before financial planning becomes one of them

Driving home from a speaking engagement recently, I was amused to overtake a van decorated with a description of its flame-proofing solutions as ‘Firetech'. Adding the suffix ‘tech' to any noun has echoes of ‘dotcom' - something of a magic word almost two decades ago implying new paradigms that ultimately became a curse. Tech has now replaced the word ‘operations', while that most over-applied of sobriquets ‘disruption' often just means "new". We have Fintech and its subsets Insurtech and Banktech. No doubt ops chaps in the investment industry are cursing Investec. New direct-to-consu...

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