Two recent papers highlight the extent to which the FCA believes culture shapes conduct and how firms can manage and mitigate the risks that arise. Here Andy Sutherland considers how advisers can drive a step change in their firms' culture
A poor culture, or one that is not sufficiently consumer-focused, has been found to be the root cause of many of the significant failings of the past decade. Although no firm has yet been censured for...
Two global vehicles
'Further plug advice gap'
Must appoint separate CEOs and boards
Advisers do come out well
Will report to Mark Till