It is not the fault of the Financial Ombudsman Service (FOS), which breaks down the number and type of complaints it receives, that its figures, or at least their significance, are sometimes misunderstood.
The headlines written (including in this publication in the past) and conclusions reached are often the same: banks receive significantly more complaints than independent financial advisers (IFAs) so IFAs...
Caring for children and elderly relatives
Similar to June 2007
Square Mile’s series of informal interviews
Fine reduced to £60,000
Two roles created