Comment: Will the public ever accept an invoice for advice?

Walking from the train station to work recently I bumped into a colleague. In chatting, I mentioned that I had been invited to lunch at a once-traditional, but recently refurbished, pub. Knowing this was a former regular haunt of the colleague, I enquired whether he had been back since the rebranding. He had yet to visit this former local, as he had been discouraged by another colleague, who had decried the loss of traditional oak panelling in favour of a surfeit of MDF and in whose opinion it had become “all gentrified”. I mused that financial services might be going the same way. RD...