At the time of writing, the banks are mulling whether to mount an appeal after they lost their judicial review against an FSA ruling on payment protection insurance (PPI).
It is a major blow for the banks with some estimates saying the ruling could lead to a huge £4.5bn bill as they will now have to contact all past PPI customers and invite them to complain if they thought...
‘Important to have an anchor’
Report to be written by TPR
Lack of innovation for solutions
Some 2,000 consumers affected