Firms have not changed the way they assess clients' suitability in 20 years, but new guidance from the FSA pulls no punches, writes Bob Freeman, vice-president of Voyant UK.
The FSA has come out fighting in its latest guidance consultation on assessing client suitability. From the opening paragraph, the regulator takes a consumer-focused approach that is, in our opinion, openly...
‘Important to have an anchor’
Lack of innovation for solutions
Some 2,000 consumers affected
Achievements, charity work and other happy snippets