PFS unveils author Robert Craven as Power Live keynote speaker

Focus on customer centricity

Sophie King
clock • 1 min read

Author and The Director's Centre managing director Robert Craven has been revealed as the keynote speaker at the Personal Finance Society's (PFS) Power Live conference 2019.

At the conference, which takes place at the Radisson Blu Edwardian in Manchester on 13 June, Craven will look to explain how financial advisers can boost their profits and will share his insights and strategy for refocusing on the customer and improving client outcomes. Throughout the day, the author will conduct three talks that focus on exceeding customer expectations; marketing 101; and the 'profession of the future'. The event will also host talks by Mazars Chartered financial planner Natalie Wright, Eldon Financial Planning director of client services Gemma Siddle and British Gym...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Hitting milestones later in life could impact when people seek advice

Hitting milestones later in life could impact when people seek advice

People will likely be seeking financial advice later

Laura Suter
clock 19 April 2024 • 3 min read
Regulatory pressures taking a toll on industry stress levels

Regulatory pressures taking a toll on industry stress levels

'Regulatory pressures are the first thing on my mind’

Sahar Nazir
clock 19 April 2024 • 1 min read
Advisers blast FCA funding requirement of £755m 'inexorable'

Advisers blast FCA funding requirement of £755m 'inexorable'

‘I don’t really know what value I’m getting from the FCA – if any’

Hope Coumbe
clock 19 April 2024 • 2 min read