Zurich paid out 96% of protection claims in 2018 - a total of £233.4m.
The six claims that were declined for life were because of non-disclosure of important medical information, such as history of smoking or alcohol misuse, at application stage. A total of £134.6m was...
Due to leave 31 May
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Underperformance still present – for now
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15% increase in number of claims paid