Professional Adviser's sister title Cover has unveiled the full list of shortlisted entries for the COVER Customer Care Awards 2019.
"At the heart of every policy is a human being, so these awards shine a light on the best examples of excellent customer service shown by providers operating within life, protection and private medical...
View from the front row
Project Libra unveiled
Including SJP and investment trusts
Spent two years at Sanlam
Will also assess FCA's actions