Consolidator Fairstone has decided to ditch the triage element of its defined benefit (DB) transfer process after the FCA expressed concerns some firms were straying into advice, Professional Adviser can reveal.
Instead of the triage process - where advisers offer an initial steer to clients about a pension transfer inquiry - the IFA has been giving potential clients access to educational videos on pension transfers,...
View from the front row
Project Libra unveiled
Including SJP and investment trusts
Spent two years at Sanlam
Will also assess FCA's actions