The Pensions Ombudsman has said it expects 1,800 cases to be opened over the 2018/19 financial year, but it only has the resources to deal with 1,400.
According to its 2018-2021 corporate plan published this month, it has "recently been given the go-ahead to recruit additional resource", but due to the lateness of the decision, it will not have staff...
Putting the tech into protection
Square Mile’s series of informal interviews
Fallout from Haywood suspension
Launching later in 2019
£80bn funds under calculation