The Financial Ombudsman Service (FOS) has seen a significant increase in the number of historic complaints against IFAs.
Although the Ombudsman received fewer complaints about IFAs in 2017/18 than the previous year, it received many more about events that happened more than 15 years ago. The FOS received 1,678 complaints...
‘Important to have an anchor’
Lack of innovation for solutions
Some 2,000 consumers affected
Achievements, charity work and other happy snippets