A mystery shopping exercise commissioned by the FSCS has found advisers failing to give clients information about the lifeboat fund - potentially altering their investment behaviour in the process, the scheme claimed.
The mystery-shopping exercise, which involved 1,200 phone calls and 25 location visits across 24 firms, found three-fifths (61%) of callers had to proactively prompt an adviser for information about the...
Taking the time to look
After 14-month FAS programme
More than half of people over the age of 55 see financial security as a top priority in retirement, yet a third allocate more time to buying a new car, research from Legal & General (L&G) has found.
Rebranded from OMW
Number of benefits