Scottish Widows failed to recognise same-sex marriages in letters to customers, telling one client it was unable to fix correspondence despite multiple complaints, according to a report.
Buzzfeed News said Scottish Widows told 28-year-old London-based software engineer Dougie Robertson there was "not an available fix to correct" its annual pension statement sent to customers. This was...
First mentioned in Cridland Report
Second acquisition of 2019
Guy Opperman has rejected calls to speed up changes to auto-enrolment (AE) despite increasing pressure to boost contribution rates and overall savings pots.
Four key areas to focus on
And 94% for critical illness