Wren Sterling has appointed Carolanne Robinson as chief operating officer, who joins from Tilney where she was a senior member of its operations team for 13 years.
Robinson (pictured) will replace current chief operating officer, Jonathan Merry, who has been in the role since Towergate Insurance sold Towergate Financial to Palatine Private Equity in March 2015 - following which, it rebranded as Wren Sterling.
Merry will stay at the firm during a transition period to help the national IFA manage MiFID II and GDPR implementation in 2018.
Wren Sterling chief executive Ian Halley said: "At this stage of our evolution we are looking to develop our processes to further improve our client service.
"Through her experience with Tilney, Carolanne has a deep understanding of our sector, which will help us deal with the challenges we face as we continue to grow and invest in our business."
He added: "Jonathan has steered Wren Sterling through some considerable operational and strategic challenges with great skill during his time here and leaves us in a very healthy state. I wish him well in the next stage of his career."
Robinson said: "Wren Sterling has the client focus, the people and the technology in place to provide an even better service to our clients.
"This opportunity was too good for me to turn down and I'm delighted to be leading a very capable and passionate team on the next step of the firm's transformation."
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