AIG Life will issue all customers who buy the group's protection and life insurance policies from 1 July 2017 with an annual insurance statement.
Customers will receive an email each year on the date their insurance was taken out containing a PDF summary of all protection insurance they hold with AIG and how to access the support offered by AIG...
£1bn business since inception
Considered doing so in 2015
Client communication considerations
Aviva: ‘We are sorry’
FOI from Professional Adviser