Zurich increases consumer claim payouts

6% year-on-year rise in 2016

clock • 3 min read

Zurich paid out more than £224.6m in protection claims last year to its retail customers - an increase of 6% from £212.5m in 2015.

Over 95% of claims were paid out during the period, benefitting over 2,600 customers and their families with critical illness, income protection and life insurance policies.  Critical illness claims Over 90% of critical illness claims were paid in 2016 to 789 customers amounting to £63.2m. The highest claim over the period was £600k with the average being £80.9k.  Cancer was the most common reason for claims accounting for over 55%, followed by heart attack for 14%, stroke 7% and multiple sclerosis 3%. Breast cancer alone, excluding other forms of the disease, triggered nearly 1 in 5 cla...

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