Royal Bank of Scotland (RBS) has announced it will pilot its first artificial intelligence (AI) 'chat bot', Luvo, with customers in December.
A 'chat bot' is a computer programme designed to simulate an intelligent conversation with human users by way of text or telephone. RBS will use IBM's ‘Watson' - a platform that analyses unstructured...
Two global vehicles
'Further plug advice gap'
Must appoint separate CEOs and boards
Advisers do come out well
Will report to Mark Till