Guidance guarantee providers will be liable for redress in the event of a consumer complaint about Pension Wise, the Financial Conduct Authority (FCA) has said.
It clarified in a paper out on 3 July that where redress is due, it will be paid by the designated guidance providers such as The Pension Advisory Service (TPAS) and Citizens Advice. Pension Wise is...
'Exact timescale' of complaints not yet provided
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