The financial services regulator has apologised to an adviser who claims an employee swore at him during a telephone conversation.
The unnamed operator, who believed the call had ended when he used the alleged expletive, has written to IFA Phil Castle offering him his "sincere apologies". Castle (pictured), managing director at...
Two global vehicles
'Further plug advice gap'
Must appoint separate CEOs and boards
Advisers do come out well
Will report to Mark Till