INDUSTRY experts believe consumers dislike the financial services industry because it concentrates too much on acquiring new business, a survey has revealed.
Research conducted by Watson Wyatt at its latest Debating Forum discovered 91pc of attendees thought new customers were considered more important and given higher priority than existing ones. Only 9pc...
Caring for children and elderly relatives
Similar to June 2007
Square Mile’s series of informal interviews
Fine reduced to £60,000
Two roles created