THE Exchange is to develop a new call centre for Click, its specialist independent secured loans and life cover subsidiary.
Using components of the Exchange’s Officeweb product, the new system will enable Click’s current and prospective clients to get direct access to its 60+ call operators by telephone, email or SMS message....
Clients to be compensated by end of 2018
Rolled out to 25 schemes next month
Mean gender pay gap now 16.64%
26 years in financial services
Some 150 claims still to process