Advisers understand client needs better than everyone else, says Dan Kemp, though he argues they could be even more successful if they used behavioural science to better understand and evolve client behaviours.
The Morningstar chief investment officer, who was for almost a decade a financial adviser himself, says he finds it "incredible that clients open up and tell advisers things they don't tell anyone else"....
The chairman is very careful about where he places his trust
FCA found no evidence of scams
Follows Cabinet reshuffle
Levies £87m for life and pensions class