AT8 Group's Mark Loosmore looks at how Contact Insurance uses IT to target the needs of the adviser community...
Last week at AT8, we were considering changing our company healthcare provision and went to Totallymoney.com to research our options. We were somewhat disappointed not to be able to get an electronic quotation online but were promised a call back with the relevant information. Shortly afterwards my mobile rang while I was on the landline and unable to answer and although I didn’t recognise the number, I noticed it was from Cheltenham. The same number rang again two hours later and this time I took the call, which turned out to be from Contact Insurance. However, as I was about to do a...
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