Better Business: People Power

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Brett Davidson, chief executive of FP Advance, says getting people planning and ongoing management right will create an effective business.

Assuming you have a strategic vision for your business and an operational plan set for the next 12 months there is another crucial step; the ‘people plan’. An effective people plan should clearly answer three questions: What should your people be doing? How should they be doing it? How does this fit with the business’s overall vision? To make your team effective you need them to be excellent at an individual level but also to gel as a unit. Sales skills need to be balanced with more introspective detail and follow through, otherwise the business cannot deliver to the standar...

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